Patient FAQs – What to
Expect at The Evening Clinics

At The Evening Clinics, we want your visit to feel easy, comfortable, and stress-free. When you arrive, our friendly front desk staff will greet you and help with check-in. You’ll be asked to share basic information such as your ID, insurance card, and medical history form.
Once you’re checked in, you’ll meet with one of our licensed medical providers. They’ll take time to understand your health concerns, ask questions about your symptoms or goals, and review your current medications. If needed, your provider may order lab tests, screenings, or preventive health checks — many of which can be done on-site during the same visit.
Before you leave, your provider will discuss your care plan, answer your questions, and ensure you understand any next steps. Our goal is to make your visit thorough, personal, and efficient.

Yes — your lab result follow-up visit is completely free.
If your provider orders lab work during your appointment, we’ll schedule a complimentary follow-up visit once your results are ready. During this visit, your provider will carefully review your results, explain what they mean in simple terms, and adjust your treatment plan if needed.
We believe patients should never be left confused about their health data. This free visit helps you feel confident and informed about your next steps — without worrying about extra fees.

We recommend booking an appointment to reduce wait times and make sure a provider is available when you arrive. However, we understand that life is unpredictable — so walk-ins are always welcome when space allows.
You can easily schedule your appointment online, by phone, or through our patient portal. Same-day appointments are often available, especially for common issues like colds, infections, medication refills, or follow-up visits.

The Evening Clinics provides comprehensive care for adults and families, focusing on prevention and wellness. Our core services include:

• Primary Care: Routine checkups, chronic disease management, and preventive screenings.
• Women’s Health: Annual exams, birth control counseling, hormone care, and wellness visits.
• Telehealth: Convenient virtual appointments for general care, medication refills, and follow-ups. Our goal is to make high-quality healthcare accessible to everyone — whether you prefer in-person care or the convenience of telehealth.

To ensure a smooth visit, please bring the following items:

• A valid photo ID (driver’s license or passport).
• Your insurance card (if applicable).
• A list of your current medications, including over-the-counter and herbal supplements.
• Any recent lab results, imaging reports, or medical records you’d like your provider to review.

Bringing this information helps your provider understand your health history and deliver personalized care.

At this time, The Evening Clinics does not accept insurance. All visits are offered at transparent and affordable self-pay rates. Our goal is to make high-quality care accessible and straightforward — with clear pricing and no unexpected costs. If insurance options become available in the future, we will update our patients promptly.

Absolutely! Our telehealth services allow you to connect with a licensed provider from the comfort of your home or office. Virtual visits are ideal for routine checkups, medication refills, follow-up discussions about lab results, and managing mild symptoms such as allergies, headaches, or infections. During a telehealth visit, you’ll speak with your provider through a secure video or phone call. If lab work or in-person care is needed, we’ll help you schedule a convenient follow-up at the clinic.

After your visit, your lab results will be reviewed by your provider as soon as they’re ready. You’ll receive a notification through your patient portal or by phone.
We offer a free follow-up visit to go over your results in detail. During this session, your provider will explain what the numbers mean, answer your questions, and guide you on any lifestyle or medication changes.
This extra step ensures you’re not just receiving care — you’re understanding it.

We understand that many people can’t take time off work or school for medical appointments. That’s why The Evening Clinics offers extended evening and weekend hours.

Our typical hours are:

• Monday – Saturday: 4:00 PM — 8:00 PM
• Sunday: Closed

Please note that hours may vary by location, so it’s best to check our “Contact” page or call ahead before visiting.

You can reach us easily by phone during business hours or through your secure patient portal anytime.
If you have questions about your prescription, lab results, or next appointment, our care team is happy to help. We encourage you to stay in touch — ongoing communication helps us keep you healthy and supported between visits.
For emergencies, always dial 911 or go to your nearest urgent care or emergency department..

Absolutely. Protecting your privacy is one of our highest priorities.
All patient information is handled in compliance with HIPAA regulations (Health Insurance Portability and Accountability Act). This means your records, test results, and communication with our team are strictly confidential.
We use secure electronic systems for scheduling, telehealth, and lab reporting — ensuring your data is always protected.

The Evening Clinics was designed around one idea: healthcare should fit your life, not the other way around.
We offer flexible appointment times, in-person and virtual care, and transparent pricing — all focused on convenience without sacrificing quality. Our providers take the time to listen, explain, and build lasting relationships with patients.
Whether you’re managing a chronic condition, need preventive care, or simply want a provider who listens — we’re here to make healthcare work for you.